A Cut Above, a hair salon in the basement of Masonville Mall was responsible for this highlighting fiasco. In this case, A Cut Above was definitely a cut below. Mall salons have a high turn-over rate, meaning that mall salons, especially in London, usually will take stylists straight out of hair school who probably haven't had a lot of experience. Getting a bad hair cut is fine because hair grows back. Getting a bad colour job, especially when you are lightening your hair can potentially dry out your hair or worse, fry it completely and cause it to fall out.
Clairol Natural Instincts's Demi-Permanent formula was used to cover up this disaster. This formula will fade out gradually so that the colourist who takes Curtis' hair status from sad to sunkissed will not have to strip out permanent dark box colouring out first.
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